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Frequently Asked Questions
How LCDScreen.com Works:
Technical Questions
If my notebook display is displaying lines, do I need a new notebook display?
If my notebook display is dim, do I need a new notebook display?
Can my notebook use more than one type of notebook display?
Questions About Services
Does LCDScreen.com provide notebook display installation services?
Does LCDScreen.com offer notebook repair?
Does LCDScreen.com sell other notebook parts?
General Questions
What size and resolution notebook displays does LCDScreen.com carry?
What is the condition of the notebook displays LCDScreen.com sells?
Do you sell the displays only or does it come with the plastic enclosure?
Does LCDScreen.com sell displays for Apple notebooks?
Does LCDScreen.com sell high-gloss displays?
If the notebook display I bought from LCDScreen.com is faulty, what happens next?
What shipping services does LCDScreen.com use?
Does LCDScreen.com ship internationally?
When is sales tax applied?
Technical Questions
If my notebook display is displaying lines, do I need a new notebook display?
Horizontal or vertical lines on your notebook display can mean you need a new notebook display. However, a faulty video cable or video card can also cause this symptom as well. Approximately 90% of the time when there are lines you will need a new notebook display.
A good way to help determine the problem is hooking up an external monitor to your laptop. If the lines are no longer displayed, then you do need a new notebook display.
If my notebook display is dim, do I need a new notebook display?
We say a display is "dim" if there is a very faint image, but far too dark to see unless you hold a flashlight against it.
Typically if your display is dim, the problem lies with the inverter or backlight. Moreover, approximately 70% of the time the inverter (which is not part of the display) is the cause of the problem and not the backlight (which is part of the display). The only way to tell which of the two is the culprit is by process of elimination. We suggest that you try replacing the inverter before you replace the notebook display. We do not sell inverters, only notebook displays.
If a new inverter doesn't solve the problem, chances are you need a new notebook display.
Can my notebook use more than one type of notebook display?
Yes, it is possible that more than one notebook display will work in your notebook. Notebook makers don't manufacture their own notebook displays much like they don't manufacture their own processors (Intel and AMD Instead, they source them from the various notebook display manufacturers. Most of the time, the notebook makers use displays from multiple notebook display manufacturers in the same notebook model.
Questions About Services
Does LCDScreen.com provide notebook display installation services?
LCDScreen.com does offer notebook display installation for a fee of $100. However, we highly suggest that you replace the display yourself. This will save you downtime and money.
Click here for some notebook display installation instructions. It may not be your model, but the process is rather universal. The process takes roughly 30 minutes and the only tools you'll need is a small screwdriver and a sharp object (knife or razor).
If you would prefer us to install the display for you, please contact us before you decide to send in your notebook for installation services.
Does LCDScreen.com offer notebook repair?
No, we don't offer any type of notebook repair.
Does LCDScreen.com sell other notebook parts?
No, LCDScreen.com specializes exclusively in notebook displays
General Questions
What size and resolution notebook displays does LCDScreen.com carry?
Although our inventory is constantly changing, LCDScreen.com carries the following sizes and resolutions:
• 13.3" WXGA (1280x800)
• 14.0" WXGA (1280x768)
• 14.1" WXGA (1280x800)
• 14.1" XGA (1024x768)
• 15.0" XGA (1024x768)
• 15.4" WXGA (1280x800)
• 17.0" WXGA+ (1440x900)
What is the condition of the notebook displays LCDScreen.com sells?
LCDScreen.com sells only brand new screens. We don't sell used or "pulled" displays.
Do you sell the displays only or does it come with the plastic enclosure?
Our notebook displays don't include the plastic enclosures. LCDScreen.com only sells the notebook display. Our notebook displays are brand new, and thus have yet to be installed in a notebook. This way we ensure the highest quality product.
Does LCDScreen.com sell displays for Apple notebooks?
Our inventory is constantly changing, please contact us regarding notebook displays for Apple notebooks.
Does LCDScreen.com sell high-gloss displays?
Yes, we sell both high-gloss and traditional matte notebook displays.
If the notebook display I bought from LCDScreen.com is faulty, what happens next?
If, in the rare occasion, you receive a display that is damaged or faulty, contact us immediately. LCDScreen.com will exchange or issue a refund.
What shipping services does LCDScreen.com use?
LCDScreen.com uses FedEx shipping services. Please refer to this page for shipping prices.
Does LCDScreen.com ship internationally?
Absolutely, LCDScreen.com ships to most parts of the world.
When is sales tax applied?
You are subject to Texas state sales tax (8.25%) only if
1) your ship to address is in the state of Texas, and
2) you are not a computer parts reseller.
If you are shipping to an address in Texas and you are a computer parts reseller and therefore are not subject to state sales tax, please fax your tax ID certificate to 713-747-7083. Be sure to include your name, telephone number and order number on your tax ID certificate. Upon receiving your fax, we will
1) credit back the amount of sales tax you were charged, and
2) change your profile settings to avoid charging you state sales tax on future orders.
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